Role OverviewAs a customer-facing leader in Wabtec's Digital Intelligence business, you will drive the delivery, optimization, and adoption of automation and digital services for key rail customers. This role leads complex, cross-functional programs that connect customer needs with Wabtec's digital solutions to improve operational performance, reliability, and long-term value realization.
What You Will Do
Define and evolve automation service strategy aligned with Digital Intelligence solutions, serve as a trusted advisor to customer stakeholders, build long-term relationships focused on value realization and continuous improvement, and lead the delivery and ongoing optimization of automation and digital service programs across the customer lifecycle.
Why It Might Be a Fit
The ideal candidate brings strong program leadership, customer engagement skills, financial awareness, and technical fluency in data, analytics, and connected asset solutions. This role operates through matrix leadership, partnering closely with engineering, product, operations, and commercial teams to deliver sustainable customer outcomes.
Requirements
- 10+ years of experience in program management, service delivery, customer-facing technical solutions, or digital transformation roles
- Proven experience leading complex, cross-functional programs involving software, data, analytics, or connected technologies
- Strong customer engagement and stakeholder management skills, including experience communicating with operational and technical leaders
- Demonstrated ability to manage execution across multiple stakeholders in a matrixed environment
- Financial and commercial awareness, with experience supporting forecasting, margin performance, and value-based discussions
- Technical fluency in data platforms, cloud technologies, analytics, or automation solutions
- Experience in rail, transportation, industrial automation, or industrial IoT environments
Benefits
- Annual bonus
- Health
- Welfare
- Retirement
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