Role OverviewThe Director will build trusted relationships with CMOs, senior marketing leaders, and key stakeholders across member organizations; understand their business priorities and challenges; and connect members with the ANA solutions, resources, and experiences that deliver value.
What You Will Do
Own the retention and renewal of a portfolio of members, develop member strategies, proactively identify new stakeholders, understand member business priorities and marketing challenges, and maintain accurate member action plans.
Why It Might Be a Fit
The ideal candidate will have strong commercial instincts, a results orientation, and the ability to balance relationship-building with retention, revenue, and growth objectives.
Requirements
- Bachelor's degree
- 5+ years of progressive experience in strategic relationship management, client success, business development, or a related client-facing role
- Experience in marketing, advertising, media, data, technology, or professional services is preferred
- Demonstrated ability to manage and grow complex member relationships
- Strong commercial instincts and a results orientation
- Ability to work with data and analytics
- Strong CRM discipline and experience using CRM platforms
- Executive presence and excellent communication, presentation, and influencing skills
- Curious and solutions-oriented
- Self-directed and highly organized
- Entrepreneurial mindset and sense of urgency
- Collaborative, flexible, and willing to roll up your sleeves to support members and the broader team
- Strong proficiency in Microsoft Office, particularly Excel and PowerPoint
Benefits
- Comprehensive health and wellness benefits
- 401k with company match
- Flexible scheduling
- Generous paid time off program
- Casual dress code
- Incentives and rewards
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