Role OverviewThe Disability Retirement Case Counselor provides informational support and counseling to members of the State Employees' Retirement System regarding all aspects of the accidental and ordinary disability retirement application process. The role involves processing disability retirement applications, counseling members, and understanding related benefits.
What You Will Do
The main day-to-day responsibilities include participating in all aspects of the processing of disability retirement applications, sending and receiving applications, entering data into computer systems, creating case summaries, and counseling members. The role also involves conducting factual investigations, obtaining required documentation, and drafting case summaries for submission at monthly Board meetings.
Why It Might Be a Fit
The ideal candidate will have excellent communication, interpersonal, and organizational skills, with the ability to comprehend, analyze, and summarize medical records. The role requires a high level of member service and responsiveness, with the ability to work against monthly business cycle deadlines.
Requirements
- Degree or higher or comparable work experience
- Excellent communication (writing and speaking), inter-personal and demonstrated organizational skills
- Ability to comprehend, analyze, summarize, and assess medical records on a wide variety of physical and psychological issues
- Ability to provide high level of member service and responsiveness while working against monthly business cycle deadlines
Benefits
- Hybrid work environment
- In-office orientation period
- Mandatory in-person department meeting
- Ability to work from home
- Paid time off
- Retirement benefits
- Health insurance
- Life insurance
- Disability insurance
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