Dispatcher - Air and Ground

Med Flight
Dublin, OH
Category Healthcare
Job Description
Role Overview

Join MedFlight as a Dispatcher - Air and Ground (Communications Specialist) and be critical to the success and safety of every transport, connecting patients to life-saving care.

What You Will Do

Receive, process, and coordinate emergency and non-emergency medical transport requests, assign resources, track and communicate with transport units, and maintain accurate records.

Why It Might Be a Fit

MedFlight offers competitive pay, comprehensive benefits, career growth opportunities, and a team-oriented culture that values safety, integrity, and compassion.

Requirements

  • High school diploma or equivalent (required)
  • Ohio EMT certification – preferred
  • Emergency Medical Dispatcher (IAED EMD) certification – preferred or within 3 years of hire
  • Certified Flight Communicator (CFC) certification – required within 1 year of hire
  • Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred
  • Strong multitasking and communication skills — especially under pressure
  • Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms
  • Working knowledge of medical terminology
  • Exceptional organizational, negotiation, and computer skills
  • Ability to stay alert and focused in high-stress, fast-paced environments
  • Must be able to wear a telephone headset for extended periods

Benefits

  • Competitive pay
  • Comprehensive benefits
  • Career growth opportunities
  • Team-oriented culture
  • Opportunity to make a real impact
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