Role OverviewJoin MedFlight as a Dispatcher - Air and Ground (Communications Specialist) and be critical to the success and safety of every transport, connecting patients to life-saving care.
What You Will Do
Receive, process, and coordinate emergency and non-emergency medical transport requests, assign resources, track and communicate with transport units, and maintain accurate records.
Why It Might Be a Fit
MedFlight offers competitive pay, comprehensive benefits, career growth opportunities, and a team-oriented culture that values safety, integrity, and compassion.
Requirements
- High school diploma or equivalent (required)
- Ohio EMT certification – preferred
- Emergency Medical Dispatcher (IAED EMD) certification – preferred or within 3 years of hire
- Certified Flight Communicator (CFC) certification – required within 1 year of hire
- Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred
- Strong multitasking and communication skills — especially under pressure
- Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms
- Working knowledge of medical terminology
- Exceptional organizational, negotiation, and computer skills
- Ability to stay alert and focused in high-stress, fast-paced environments
- Must be able to wear a telephone headset for extended periods
Benefits
- Competitive pay
- Comprehensive benefits
- Career growth opportunities
- Team-oriented culture
- Opportunity to make a real impact
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