Dispatcher - Hammond, IN - Full Time

As a Dispatcher, you will be responsible for monitoring and routing customer orders, creating effective routes, addressing customer questions, and documenting issues. You will work with the market management team to improve routing and dispatch needs. You will also maintain knowledge of MedSpeed service policies and client requirements.

What You Will Do

Your main responsibilities will include monitoring and routing customer orders, creating effective routes, addressing general questions about MedSpeed service, and documenting issues. You will also work to promote MedSpeed culture and maintain current knowledge of service policies and client requirements.

Why It Might Be a Fit

We are looking for individuals who believe in and represent our values of working as a team, keeping our promises, and striving to get better every day. You will have opportunities for career advancement, competitive pay, and a range of benefits including medical, dental, vision, and flexible spending accounts.

Requirements

• High School Diploma, GED or equivalent
• Work experience in up-tempo environments preferred
• Demonstrate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness
• Excellent verbal and written communication skills
• Great attitude that aligns with our culture
• Ability to effectively manage time and multi-task
• Ability to maintain high level of punctuality and consistent, reliable attendance standards
• Process-oriented mindset focused on continuous improvement
• Collaborative work style, able to work well within and across departments
• Ability to enter data accurately at a given speed
• Strong typing and computer skills

Benefits

• Medical, Dental, Vision and Flexible Spending Account
• 401(K) with Company Match
• Paid Time Off
• Opportunities for Career Advancement
• Competitive Pay