Dispatcher

The Dispatcher coordinates daily routing and resource allocation to ensure efficient, on-time service delivery. This role manages driver assignments, route optimization, and real-time operational adjustments to maximize capacity and productivity while supporting customer service objectives.

What You Will Do

Assign and adjust driver routes daily, utilize routing platforms, sequence efficient routes, maintain communication with drivers and customers, troubleshoot and resolve en route issues, collect and interpret logistics and routing data, and manage service tickets and driver logs.

Why It Might Be a Fit

The ideal candidate will have strong analytical and problem-solving abilities, excellent written and verbal communication skills, and a customer-centric mindset with proactive issue resolution.

Requirements

• Valid driver's license
• CDL (Class A) preferred
• Experience operating yard tractors, hostlers, or spotter trucks
• Knowledge of trailer handling, coupling/uncoupling, and yard safety best practices
• Ability to communicate clearly and follow instructions in a fast-paced environment
• Strong attention to detail and time management skills
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Familiarity with routing and logistics software
• Proficiency in Microsoft Office suite (especially Excel)
• Ability to stay calm and prioritize tasks in a fast-paced environment
• Customer-centric mindset with proactive issue resolution
• Detail-oriented with strong organizational and multitasking capability