Dispatcher

The Dispatcher serves as the in-office Public Safety representative, answering calls for service and communicating with patrol staff, Facilities Management personnel, Residence Life and other offices. This position monitors alarms, access control and video security systems, and uses those systems to retrieve information in a timely manner.

What You Will Do

Answers telephone calls, walk-up inquiries, and requests for service. Operates computer-based security systems, including video security systems, access control/alarm systems, emergency broadcast systems, fire alarm monitor, 911 call-alert computer, incident report database and dispatch call database.

Why It Might Be a Fit

Requires strong communication skills, ability to remain calm and professional in stressful situations, and ability to work varying shifts.

Requirements

• High school diploma
• Ability to speak clearly and be understood via radio and phone communication
• Ability to read comprehensively and apply both written and verbal directives
• Normal hearing
• Strong command of the English language
• Ability to maintain calm and professional demeanor during stressful or critical situations
• Ability to communicate department/University policies and procedures in a professional manner
• Strong computer skills, including solid experience with Microsoft Office products
• Comfortable with technical equipment to include, radios, scanners, electronic access control, fire panels and PC based programs
• Ability to work varying shifts

Benefits

• Salary: $19.50/hour
• Elmhurst University benefits