Dispatcher

Summit School Services
Fairbanks, AK
Category Customer Service
Job Description
Role Overview

The Dispatcher directs and monitors daily assignments, schedules drivers, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work. They communicate with drivers, recommend disciplinary action, and respond to emergency calls. The Dispatcher maintains route documentation, coordinates vehicle service, and handles customer concerns.

What You Will Do

Directs and monitors daily assignments, schedules drivers, assigns vehicles, communicates with drivers, responds to emergency calls, maintains route documentation, coordinates vehicle service, and handles customer concerns.

Why It Might Be a Fit

The ideal candidate will have previous dispatch experience, knowledge of the surrounding geographic area, and ability to organize and prioritize time to balance conflicting demands. They should be able to communicate effectively, read and interpret documents, and perform work activities requiring cooperation and instruction.

Requirements

  • High school diploma or GED
  • Previous dispatch experience
  • Knowledge of surrounding geographic area
  • Ability to communicate effectively
  • Ability to read and interpret documents
  • Ability to perform work activities requiring cooperation and instruction

Benefits

  • Medical, dental, vision, basic life insurance coverage
  • Holiday pay
  • PTO accrual
  • Retirement savings plan
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