Dispatcher

The Dispatcher has a broad range of responsibilities including routing all orders for regional branches deliveries and coordinating delivery schedules with the operations staff in each region achieving timely delivery goals as established by leadership. Uses appropriate IT systems to document patient communication and achieves operations staff productivity by assigning appropriate number of deliveries per staff member.

What You Will Do

Responsible for every ticket (delivery, pick-up, service) daily, create sensible routes for each Medical Equipment Technician and ensure all stops were completed. Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations.

Why It Might Be a Fit

Strong verbal and written communication, excellent customer service skills, and ability to adapt and be flexible in a rapidly changing work environment are required. Ability to prioritize and manage multiple tasks, solid ability to learn new technologies, and technical aptitude required to understand flow of data through systems as well as system interaction.

Requirements

• High School Diploma or equivalent
• One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.
• Valid and unrestricted driver’s license in state of residence

Benefits

• Comprehensive medical, dental and vision coverage
• 401(k) with company match
• Paid Time Off Plans including 6 paid holidays
• Employee Stock Purchase Plan
• Paid Parental Bonding Leave
• Short and Long-term Disability Insurance
• Life and AD&D Insurance
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• CVS Minute Clinic and Teledoc access
• Spousal Advantage Reimbursement Plan
• Identity Theft Protection and Legal Plan