Role OverviewThe Dispatcher plays a critical role in public safety by ensuring timely and accurate dispatching of law enforcement, fire, medical, and other emergency services. This position is responsible for receiving, processing, and relaying emergency and non-emergency calls for service.
What You Will Do
Answer and process 911 emergency and non-emergency calls, gather critical information from callers, and relay it to the appropriate emergency responders. Maintain composure under pressure and assist distressed or panicked callers with clear and reassuring communication.
Why It Might Be a Fit
The ideal candidate will have strong decision-making skills, excellent interpersonal communication, and conflict resolution skills. They will be able to remain calm and professional under high-stress conditions and have a strong ability to handle emotionally charged situations with professionalism and discretion.
Requirements
- High School Diploma or GED
- Minimum 2 years' experience of emergency communications and/or dispatch training
- Experience or other qualifications that demonstrate strong decision-making skills, excellent interpersonal communication, and conflict resolution skills
Benefits
- Paid time off (vacation, sick leave, etc.)
- Health insurance
- Retirement plan
- Life insurance
- Disability insurance
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