Dispatcher

Casella
Marlborough Township, PA
Category Operations
Job Description
Role Overview

The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers.

What You Will Do

Dispatches drivers to calls as they are received, uses information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction, assigns routes and service to appropriate drivers throughout the day and for the next day.

Why It Might Be a Fit

The successful candidate will have a high school diploma or GED, be legally eligible to work in the US, and have a demonstrated ability to work as part of a team in a collaborative environment.

Requirements

  • High school diploma or GED
  • Legally eligible to work in the US
  • Previous dispatch experience (preferred)
  • High attention to detail
  • Excellent multi-tasking skills
  • Excellent listening, communication and problem solving skills
  • Ability to work in a fast-paced environment
  • Ability to prioritize

Benefits

  • Medical
  • Dental
  • Vision
  • Life & Disability Insurance
  • Maternity & Parental Leave
  • Flexible Spending Accounts
  • Discounted Stock Program
  • 401K
  • Employee Awards
  • Employee Assistance Plan
  • Wellness Incentive
  • Tuition Assistance
  • Career Pathways
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