Dispatcher

The Security Communications Dispatcher will be directly responsible to the Security Communications Supervisor and/or the Division Director of Safety and Environmental Services. The dispatcher will handle notifications, calls and requests that come through dispatch; as well as any additional tasks related to the functions of Security Communications.

What You Will Do

Manages computer, radio and phone traffic through Security Communications. Includes answering multiple-phone lines, monitoring and responding to electronic notifications, radio monitoring and communication, dispatching proper personnel, use of standard and specialized software programs to maintain a log of locations and call types, as well as arrival and departure times of designated Facilities and Safety Services personnel.

Why It Might Be a Fit

Must be able to work as a team member as well as by him or herself. Must be able to remain calm during times of crisis, emergencies and other situations involving multiple tasks and management of related security communications.

Requirements

• Previous dispatch experience and/or security related experience preferred.
• Possess good customer service skills
• A high school diploma or GED equivalent is required
• Must be proficient in the use of phones, radios, computers, printers, and standard software programs