Role OverviewAs a Dispatcher at Jerry Kelly Heating and Air Conditioning, you will play a crucial role in our operations by coordinating and scheduling service calls for our HVAC and electrical technicians.
What You Will Do
Evaluate customer calls, assign technicians, relay accurate information, update customers, manage technicians, record results, interact with clients, respond to customer requests, and resolve issues.
Why It Might Be a Fit
The company offers FREE Health, Vision & Dental Insurance, 401K Retirement Plan, PTO, 7 Paid Holidays, Career Growth Opportunities, and a Fun & Friendly Work Environment.
Requirements
- Problem Solve
- Pay attention to detail
- Follow established guidelines and procedures
- Multi-task and work effectively in a fast-paced environment independently
- Be proficient in required business software applications once trained
- Sit and work for extended periods of time
- Use a computer for extended periods of time
- Lift up to 25 pounds
- Ability to pass drug screening and background check
- No criminal record
- Willing and able to work a flexible schedule that could include evenings, weekends, and on-call holidays
- No visible tattoos (must be able to be covered up while working)
- Valid Driver's License
Benefits
- FREE Health, Vision & Dental Insurance
- Supplemental (Aflac) available
- 401K Retirement Plan with 4% Company Match
- PTO at 6 Months
- 7 Paid Holidays Each Year
- Career Growth Opportunities
- Fun & Friendly Work Environment
- FREE Life Insurance
- FREE Short-Term Disability
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