Dispatcher

Smart Transportation Alliance
Jacksonville, FL
Category Operations
Job Description
Role Overview

The Dispatcher reports to the Terminal Manager and is responsible for ensuring employees report to work as scheduled, managing driver schedules, and reporting safety concerns. The role involves heavy telephone volume, communication on two-way radio, and maintaining records of mileage and fuel consumption.

What You Will Do

The Dispatcher will assign substitute drivers, plan and schedule drivers for special transportation, and assist in developing routes and schedules. They will also review onboard video and GPS monitoring, and perform other duties as assigned by the Operations Manager.

Why It Might Be a Fit

The ideal candidate will have 2+ years of experience working as a dispatcher or in high-volume customer service/call center environments, and a high school diploma or equivalent certification degree. The company offers opportunities for career growth and advancement, a safety-first environment, and special recognition opportunities for exemplary safety and performance.

Requirements

  • 2+ years working as a dispatcher or in high-volume customer service/call center environments
  • High school diploma or equivalent certification degree
  • Complete all training requirements
  • Pre-employment background checks apply

Benefits

  • Opportunities for career growth and advancement
  • Safety-first environment with comprehensive training & ongoing learning development opportunities
  • Special recognition opportunities for exemplary safety and performance
  • Dedication to supporting local communities through different charities, partnerships, and events
  • Appreciation events, holiday parties, and birthday recognitions throughout the year
  • Corporate culture that promotes the safety & well-being of children and families through our fundraising partnership with St. Jude Children’s Research Hospital
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