Role OverviewThe dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.
What You Will Do
Dispatch sub-haulers, make outbound calls, solicit business, educate sub-haulers on company policies, and perform other duties as assigned.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, communication skills, and organizational skills, with the ability to work in a fast-paced environment.
Requirements
- Two years dispatch experience
- One year customer service skills experience
- High School Diploma or GED
- Excellent customer service skills and attitude
- Excellent Communication Skills
- Excellent organizational skills
- Excellent time management skills
- Typing speed 45 words per minute
- Basic Ten key proficiency
- Basic Math skills
- Computer proficiency (MS Suite experience)
- Ability to operate office equipment
- Multi-tasking
- Ability to work in fast paced/diverse environment
- Strong attention to detail
- Know geographical area as well as ability to read maps
- Work with minimal supervision
- Bilingual Skill a plus
Benefits
- Medical/Dental/Vision
- 401k plus a company match
- ESPP - Employee Stock Purchase Plan
- EAP - Employee Assistance Program
- Vacation & Sick pay
- Paid Company Holidays
- Life and AD&D Insurance
- Discounts
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