Role OverviewCJM Facility Solutions is a growing commercial facility maintenance company seeking an organized, proactive, and experienced service scheduler to join their team. The individual will play a critical role in coordinating field technicians, managing service appointments, and ensuring jobs are scheduled efficiently and completed in a timely manner.
What You Will Do
Coordinate and maintain daily schedules for field service technicians, assign service calls, schedule routine maintenance and repairs, and communicate with customers to schedule appointments and provide updates.
Why It Might Be a Fit
The ideal candidate will have previous professional experience in scheduling, strong organizational and time management skills, excellent verbal and written communication skills, and proficiency with computers and scheduling software.
Requirements
- Previous professional experience in scheduling
- Experience coordinating appointments, service calls, field personnel, or dispatch operations
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with computers, email, spreadsheets, and scheduling software
- High attention to detail and commitment to maintaining accurate records
- Dependable, professional, and comfortable working both independently and as part of a team
- Experience in commercial facility maintenance, HVAC, plumbing, electrical, construction, or a related service industry
- Previous experience scheduling field technicians or coordinating service dispatch
- Experience coordinating emergency service requests or working with different locations
Benefits
- 401(k) matching
- Health insurance
- Paid time off
- Training & development
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