Dispute Resolution Supervisor

Calumet
Indianapolis, IN
Category Engineering
Job Description
The Dispute Resolution Supervisor is responsible for supervising the Dispute Resolution Specialists team and processing internal/external disputes, claims, and complaints. The role supports the Sr. Manager, Pricing and Disputes, and requires a degree in business administration or equivalent experience, with 2+ years of experience in dispute resolution preferred.

Requirements

  • Supervise the Dispute Resolution Specialists
  • Communicate job expectations
  • Conduct performance and development reviews
  • Maintain proper workload balance
  • Update and maintain work instructions and SOPs

Benefits

  • Salary commensurate with experience
  • Benefits commensurate with experience
  • Equal opportunity employer
  • Paid drug test
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