Division Director II

The CCA Division Director brings leadership around best practices of Housing First, Trauma-Informed Care, Harm Reduction, and client-centered support to ensure we provide the highest quality services to clients temporarily living in our shelter communities. This position directly supervises and supports several shelter programs and provides on-site support to services teams in CCA programs when there is staff turnover and extended absences. CCA is committed to high-quality data and making decisions that are informed by our data. The CCA Division Director is responsible for ensuring high-quality data is captured by programs, and working with managers to ensure we are exiting households into appropriate housing situations as quickly as possible.

What You Will Do

The Division Director will provide direct supervision for the Program Directors at the programs listed in the Division Description, ensure the highest quality provision of services for all clients, promote and develop trainings that focus on best practices in service delivery, and meet with Program Managers/Directors regularly to provide support in serving challenging populations.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of the issues and obstacles encountered by chronically homeless adults, experience in word processing and spreadsheet applications, and the ability to communicate effectively both orally and in writing. The candidate will also have strong supervisory skills, including hiring, coaching, training, and evaluating, and the ability to work within the mission, goals, and objectives of AHA and Catholic Community Services.

Requirements

• Bachelor's degree in social services or a related field, or commensurate experience in social services
• At least three years of experience in direct provision of social services, preferably with homeless people
• Four years of supervisory experience
• Minimum 4 years of program management experience that includes budget development, strategic planning
• Must have reliable transportation, valid driver's license, auto registration, and automobile insurance
• Knowledge of and commitment to the principles of Housing First and Harm Reduction
• Knowledge of the issues and obstacles encountered by chronically homeless adults
• Demonstrated experience and knowledge of mental health, domestic abuse, drug/alcohol addictions, crisis intervention, and other issues related to homelessness
• Ability to communicate effectively both orally and in writing
• Strong supervisory skills: hiring, coaching, training, and evaluating
• Experience in word processing and spreadsheet applications and ability to learn property management software

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Long-term disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Generous paid time off, including paid sick leave, 15 vacation days, 12 paid holidays, and 1 personal holiday
• CCS/CHS 403(b) Employee Savings Plan
• Employee Assistance Program (EAP)