Dock & Door Service Technician

The Raymond Corporation
Cincinnati, OH
Job Description
Role Overview

As a Dock & Door Service Technician, you'll work directly with customers to diagnose, repair, maintain, and service the equipment that keeps their operations running safely and efficiently. You'll work on different types of equipment, solve unique challenges, and visit a variety of customer locations.

What You Will Do

Your day-to-day responsibilities will include troubleshooting and repairing commercial and industrial overhead doors, dock levelers, dock locks, safety gates, truck shelters, and other dock equipment, as well as performing preventive maintenance and identifying potential issues before they become bigger problems.

Why It Might Be a Fit

We're looking for someone who enjoys figuring out how things work, takes pride in doing the job right, and knows how to provide great customer service. You'll have the opportunity to work independently, tackle new challenges, and see the direct impact of your work.

Requirements

  • High school diploma or equivalent
  • 1–5 years of relevant mechanical, maintenance, repair, or service experience preferred
  • Strong mechanical aptitude and hands-on troubleshooting skills
  • Ability to work independently, manage your time, and adapt to changing priorities
  • Strong communication skills and a customer-focused attitude
  • A clean driving record and commitment to safe driving
  • Ability to lift and/or move 75 pounds or more
  • Willingness to work in a variety of environments, including indoor and outdoor conditions and varying temperatures

Benefits

  • Competitive pay
  • Company-provided service vehicle
  • Company gas card
  • Consistent schedule
  • Variety in work
  • Hands-on training & development
  • Independence with team support
  • Comprehensive benefits (medical, dental, vision, life insurance, disability coverage, and company-paid short-term disability insurance)
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