Doctor's Technician

Now Optics
San Diego, CA
Category Healthcare
Job Description
Role Overview

The Doctor's Technician will provide outstanding customer service to all patients while fostering a strong partnership to ensure an exceptional customer experience. They will be part of delivering an outstanding patient experience, collaborating with other team members to accomplish store goals, clinical metrics and initiatives.

What You Will Do

The Doctor's Technician will perform various duties such as greeting patients and customers, identifying patients' needs, providing promotions on products and services, answering customers' inquiries, and gathering necessary information to facilitate sales.

Why It Might Be a Fit

The Doctor's Technician will have the opportunity to work in a dynamic and flexible work environment, foster innovation and creativity, and enjoy great benefits such as medical, dental, and prescription drug coverage, company-paid life and short-term disability coverage, and free eyeglasses.

Requirements

  • 1+ year of experience delivering outstanding customer service to patients and/or customers
  • ability to multitask, prioritize and be flexible with changing business needs in a team environment
  • skills necessary to communicate effectively with a diverse group of people
  • an associate's degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program

Benefits

  • medical, dental, and prescription drug coverage
  • company-paid life and short-term disability coverage
  • free eyeglasses
  • identity theft protection
  • pet insurance
  • paid time off that increases with seniority
  • professional development and promotion opportunities
  • Employee Assistance Program (EAP)
  • competitive variable compensation opportunities and commission on sales
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