Document Production Associate (3rd Shift)

The Document Production Associate position is responsible for providing word processing and/or document production services for our clients. The role will be on-site for training, then moves to a remote model. The position requires a high school diploma or equivalent and a minimum of one year of document production experience.

What You Will Do

Provide word processing and/or document production services for clients, utilize logs and/or tracking software, thoroughly assess job requests, and ensure appropriate completion of job tasks throughout the task lifecycle.

Why It Might Be a Fit

The ideal candidate will have strong attention to detail, be able to work on multiple projects simultaneously, and have good organizational skills. They will also be able to exercise good judgment to make decisions that conform to business needs and policy.

Requirements

• High school diploma or equivalent
• Minimum (1) year document production experience
• Skilled in the use MS Office software (Word, Excel, PowerPoint)
• Strong keyboarding and typing skills
• Familiar with other software programs for editing and/or creating documents
• Strong attention to detail
• Ability to work on multiple projects simultaneously
• Good organizational skills
• Ability to meet deadlines and complete all projects in a timely manner
• Ability to handle sensitive and/or confidential documents and information
• Ability to exercise good judgment to make decisions that conform to business needs and policy
• Good problem solving skills
• Ability to maintain professional composure when working with immediate deadlines
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a fast paced environment
• Ability to communicate professionally both verbally and in writing
• Must be self-motivated with a positive attitude
• Proven customer service skills

Benefits

• Medical
• Dental
• Vision coverage
• Paid time off
• Disability insurance
• 401(k) with company match
• Life insurance
• Voluntary supplemental insurance coverages
• Parental leave
• Adoption assistance
• Tuition assistance
• Employer/partner discounts