Donor Registration Specialist

New York Blood Center Enterprises
Newark, DE
Category Customer Service
Job Description
Role Overview

The Donor Registration Specialist is responsible for providing excellent customer service to donors, employees, and guests of BBD. This individual will greet donors in a warm and friendly manner, complete the registration process, and maintain accurate data and records for each registered donor.

What You Will Do

Greet donors, complete registration process, offer best-in-class customer service, reschedule registered donors, and maintain accurate data and records. Answer inbound calls, route calls, and maintain the donor reception area.

Why It Might Be a Fit

We are looking for a candidate who is naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors. The ideal candidate will have 2+ years of experience working in a front desk lobby environment, 2+ years of administrative support experience, and 2+ years of performing entry of critical data into a computer system.

Requirements

  • High School Diploma or equivalent
  • Valid Driver's License
  • 2+ years working in a front desk lobby environment
  • 2+ years of administrative support experience
  • 2+ years of performing entry of critical data into a computer system

Benefits

  • Full benefits
  • $1.50/hr differential on Weekends
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