Donor Registration Specialist

New York Blood Center Enterprises
Any Location, DE
Category Customer Service
Job Description
Role Overview

The Donor Registration Specialist is responsible for providing excellent customer service to donors, employees, and guests of BBD. This individual will greet donors in a warm and friendly manner, complete registration processes, and maintain accurate data and records for each registered donor.

What You Will Do

Greet donors, complete registration processes, answer inbound calls, maintain the donor reception area, and perform data entry to update demographic or preference information within the donor relationship management software.

Why It Might Be a Fit

This position requires a candidate who is naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors. The individual will also play an active role in blood donor recruitment and retention initiatives.

Requirements

  • High School Diploma or equivalent
  • Valid Driver's License
  • 2+ years working in a front desk lobby environment greeting customers, the public, and guests
  • 2+ years of administrative support experience
  • 2+ years performing entry of critical data into a computer system

Benefits

  • Full benefits
  • $1.50/hr differential on Weekends
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