Role OverviewThe Donor Relations and Stewardship Manager plays a key role in advancing MASS MoCA's stewardship strategy through supporting mid and major donor growth. Reporting to the Chief Advancement Officer, this position leads the museum's day-to-day donor stewardship program for individual donors.
What You Will Do
Manage a portfolio of mid-level donors and prospects, organize and assist with donor and prospect meetings, draft gift proposals, and track all donor interactions and gift activity accurately and promptly in CRM.
Why It Might Be a Fit
This role suits an organized professional with attention to detail and excellent prioritization skills who wants deep, hands-on experience in stewardship and relationship management, paired with broader exposure to cultivation and event work.
Requirements
- Bachelor's degree or equivalent professional experience
- 2-3 years of experience in development, fundraising, donor stewardship, or a related front-facing role
- Excellent written communication skills
- Comfortable initiating and conducting donor conversations
- Strong project management and organizational skills
- Experience with a CRM or donor database
- Experience planning or coordinating events and managing member/patron groups
- Familiarity with donor research tools
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Long term disability insurance
- Flexible Spending Account (FSA)
- Dependent Care Account (DCA)
- Medical deductible reimbursement
- 401(k) retirement plan
- Roth 401(k) option
- Paid Time Off (PTO)
- Sick Time
- Emergency Assistance Fund (LemonAid)
- Retirement planning support
- Professional development reimbursement
- Educational leave
- Reciprocal Organization of Associated Museums (ROAM)
- Employee Assistance Program (EAP)
- Student loan repayment assistance
- Discounts at Gift Shop and R&D Store
- Staff appreciation social events year-round
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