Role OverviewThe Donor Services Operations Manager oversees donor collection operations, ensures regulatory compliance, and provides leadership and mentorship to direct reports and supervisors. The role involves frequent travel to collection sites, monitoring operational data, and developing corrective action plans.
What You Will Do
Responsibilities include overseeing donor collection operations, ensuring donor suitability and eligibility processes, responding to donor feedback and complaints, and managing adverse donor reaction response.
Why It Might Be a Fit
The ideal candidate will have strong leadership, coaching, and staff-development skills, with the ability to organize competing priorities, adjust staffing, and meet operational deadlines.
Requirements
- High school diploma or GED
- At least four years of experience in a blood donation center or related healthcare environment
- Valid Florida driver’s license, clean driving record, and reliable transportation
- Bachelor’s degree in Business Administration, Healthcare Management, Nursing, or a related field preferred
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off
- Retirement plan
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