Role OverviewProvides excellent customer service while conducting donor registration, donor interviews, and phlebotomies. Monitors donor/patient recovery and provides adverse donor reaction care management.
What You Will Do
Performs general and special donor registration, tests, phlebotomy, and monitors donor recovery. Prepares blood units for transport and assists with donor recovery and adverse reactions.
Why It Might Be a Fit
Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers. Must make customer’s needs a high priority in face-to-face or telephone contact.
Requirements
- Excellent customer service and communication skills
- Ability to work with blood
- Ability to function as a team member
- Ability to follow procedure
- Good accuracy with attention to detail
- Able to perform successful venipunctures
- Good documentation skills
- Ability to work with machines
- Ability to lift 30 pounds
- Basic math skills
- Ability to drive a standard passenger vehicle
- Knowledge of basic computer operation
- Ability to maintain confidentiality
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