Role OverviewThe Donor Success Officer will serve as a trusted guide, relationship builder, and donor advocate, ensuring meaningful, personalized engagement that deepens trust, reinforces donor impact, and inspires lifelong philanthropy.
What You Will Do
Manage a portfolio of donors, cultivate authentic relationships through personalized outreach, stewardship, and engagement strategies, and deliver exceptional service and stewardship.
Why It Might Be a Fit
We believe in the cause, people matter, selfless service, and the future. We strive to be the most trusted philanthropic organization for our university, donors, and team.
Requirements
- Bachelor's degree
- Three or more years of experience in fundraising, donor relations, account management, hospitality, customer success, or another high-touch relationship-focused role
- Demonstrated success building and maintaining meaningful relationships with clients, donors, stakeholders, or customers
- Strong written, verbal, interpersonal, and organizational communication skills
- Commitment to donor-centered service and operational excellence
- Proficiency with Microsoft Office Suite and CRM systems
- Ability to manage confidential information with discretion and professionalism
- Ability to work collaboratively in a team-focused environment
Benefits
- Competitive total compensation package
- Comprehensive benefits including medical, dental, life insurance, identity protection, and more available at no cost to you
- Retirement planning with a 17% contribution toward your retirement
- Professional development and growth opportunities within a collaborative, mission-driven organization
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