Downsizing Specialist

The Downsizing Specialist supports the accurate and compassionate execution of client downsizing and relocation projects. This role exists to provide hands-on service that helps clients navigate complex and often emotional transitions with care, professionalism, and attention to detail. Working closely with the Downsizing Manager and Team Lead, the Downsizing Specialist follows customized Move Plans and timelines, supports on-site execution, and represents The Downsizers’ values in every client interaction.

What You Will Do

Provide the highest level of client service at all times, assist clients in determining which items to keep, donate, gift, sell, or discard, communicate clearly, compassionately, and professionally with clients and family members, support clients through emotionally sensitive decisions with patience and care, and confirm with the Team Lead or Project Manager for items that convey, as well as items for auction, consignment, donation, and/or junk hauling prior to pick ups.

Why It Might Be a Fit

If you're looking for a fulfilling, unique, and fast-paced job, The Downsizers could be for you. If you are seeking daily work that is highly active, want to make a difference in the lives of our senior population, and want to “see” your work come full circle through project completion, The Downsizers could be for you.

Requirements

• Strong interest in working with and supporting older adults and individuals in transition
• Excellent attention to detail and strong critical-thinking skills
• Clear verbal and written communication skills
• Strong interpersonal skills and ability to work with diverse personalities
• Ability to multitask and adapt in a fast-paced environment
• Comfortable using technology and internal tools
• Team-oriented, teachable, adaptable, and collaborative
• High school diploma required
• Bachelor’s degree preferred

Benefits

• Medical, Dental, and Vision Benefits offered to employees that average 30+ hours per week
• 401(k) Plan
• Paid training
• Paid Overtime
• Paid Volunteer Opportunity towards Community Service
• Mileage Reimbursement for client projects
• Access to Trade Discounts