DPS - DLD - DL Supervisor - 1584

Capps
San Antonio, TX
Category Engineering
Job Description
This position is for an extended hours facility. The Selected Candidate will be assigned to the San Antonio Southeast (Reg HQ) or its Surrounding Areas. Weekend work may be required, on occasion. The position involves performing highly complex supervisory, administrative and technical work to accomplish assigned objectives related to program operations of the Driver License Division. Work involves establishing program goals, and objectives; developing program guidelines, procedures, policies, rules, and regulations; developing schedules, priorities, and standards for achieving program goals; and monitoring, coordinating and evaluating program activities.

Requirements

  • Assign, train, and supervise the work activities of staff
  • Oversee the performance of a variety of technical, training, research, planning, policy, program assessment, and administrative activities
  • Serve as liaison to Manager and Assistant Manager in managing duties and responsibilities in their absence
  • Recommend and prepare requesting action to fill vacancies; chair and serve on interview boards and provide recommendations on applicant suitability
  • Develop and implement techniques for evaluating programs and oversee program evaluation activities
  • Communicate with other internal and external customers to ensure effective teamwork and quality customer service is provided
  • Establish program goals and objectives; develop and approve schedules, priorities, and standards for achieving objectives; administer performance evaluations, counsel and mentor assigned employees regarding their performance; approve assigned employees’ leave requests; maintain applicable employee records
  • Participate in the development, implementation, and coordination of program policies, procedures, new major programs, and provide ongoing training to assigned employees to ensure consistency
  • Provide guidance to employees in handling difficult or complex problems in assigned program area
  • Prepare program management and productivity reports and studies
  • Develop productivity metrics, and help staff achieve program goals and objectives
  • Review/update software specification documents, attend meetings, and participate in committee work as assigned
  • Research and analyze applicable/proposed laws, rules, federal and state regulations, files and/or records and confer with program staff to ensure appropriate interpretation or application of pertinent laws as they pertain to the Division
  • Conduct and review special investigations, complaint investigations, and administrative inquiries
  • Oversee and maintain offices(s), equipment and any assigned fleet vehicles, including but not limited to maintaining inventory, replacement, maintenance, inspection, and repairs through proper agency procedures and policy
  • May perform check rides, process transactions, and administer road skills (drive test) exams
  • May perform audits of bank records and deposits
  • Prepare and conduct seminars and presentations to internal and external Division stakeholders and customers regarding assigned program area
  • Direct, develop, and evaluate projects using accepted project management methodologies; includes multiple meetings with sponsors and key stake holders
  • Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies
  • Perform other duties as assigned

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
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