DPS - DLD - License Specialist, Field Ops - 0171

Requirements

• Meets and deals with the general public in a professional and courteous manner
• Receives and reviews original and permit applications, duplicates, modifications, and renewals
• Determines the legal needs and requirements of driver license and identification card applicants
• Screens application forms to ensure applicant qualification
• Approves applications for license and permits based on state regulations, administrative codes, and agency policies and procedures
• Performs basic check of physical driving capabilities of applicants
• Inspects motor vehicles for safety prior to road test
• Verifies evidence of financial responsibility
• Checks for registration and/or reciprocity
• Makes and properly interprets National Driver Records (NDR), Problem Driver Pointer System (PDPS), Commercial Driver License Information System (CDLIS), SAVE (System Alien Verification and Entitlement) and other external system inquiries
• Issues licenses and permits, collects appropriate license fees, and prepares receipts
• Ensures and accepts accountability that monies received balance with receipts issued
• Captures photograph of applicants, their signatures, and their thumbprints
• Checks accuracy of original, renewal, and duplicate license applications
• Inputs license and permit applications, payments, and required technical data for license and permits into appropriate computer applications, databases, and systems
• Advises applicants of suspensions, cancellations, and revocations, and advises how to qualify
• Administers written, oral, or other tests to license permit applicants
• Schedules applicants for driving tests
• Operates automated testing machines to measure driver license applicants' knowledge of traffic laws and driving practices
• May conduct prescribed comprehensive examinations to determine qualifications/limitations
• Observes applicant during road test, independently scores applicant's abilities, and informs applicant in person of pass/fail status
• Suggests methods of improvement and/or informs applicant of deficiencies/inadequacies in driving skills
• Recommends official actions to correct/rehabilitate drivers whose performance needs to be improved
• Recommends the un-licensing of unsafe drivers
• Accepts official responsibility for such recommendations
• Provides information and testimony for the Department in administrative, driver improvement, safety responsibility, and judicial hearings as necessary in prosecution of criminal cases and administrative hearings
• Provides administrative and technical assistance related to license and permit requirements to the general public, agency staff, government, and elected officials
• Answers questions and explains licensing and permit requirements and supplies information regarding license and permit processing, policies, and procedures
• May provide on-the-job training for co-workers
• Will administer road skills (drive test) examinations
• May travel as required to work in other Driver License Offices and/or to and from Headquarters for training
• May set up, close, and program office machines in preparation or close of day's activities
• Prepares daily bookkeeping reports
• May make minor repairs to testing devices and other office equipment
• Prepares, cleans, and maintains work area and testing devices daily
• May be required to provide own transportation to remote locations
• May be required or assigned to work extended hours alone for periods of time exercising independent judgment
• Attends work regularly and observes approved work hours in accordance with agency leave and attendance policies
• Perform other duties as assigned

Benefits

• State of Texas Benefits and Retirement Information
• Payroll deductions for retirement benefits
• Other benefits may be available, please see State of Texas website for details