Role OverviewCreate an outstanding customer experience through exceptional service, establish and maintain a safe and clean environment, and achieve sales and profit goals.
What You Will Do
Direct and supervise all functions, duties, and activities for the Drug/GM department, support day-to-day functions, and develop adequate scheduling to manage customer volume.
Why It Might Be a Fit
Embrace the Customer 1st strategy, demonstrate company core values, and promote trust and respect among associates.
Requirements
- Create an environment that enables customers to feel welcome, important, and appreciated
- Communicate company, department, and job-specific information to associates
- Develop adequate scheduling to manage customer volume during hours of operation
- Develop associates on performance of their job and participate in the performance appraisal process
- Adhere to all local, state, and federal laws, and company guidelines
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Develop and implement a department business plan to achieve desired results
- Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory
- Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs
- Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents and report all safety risks, or issues, and illegal activity
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