Role OverviewCreate an outstanding customer experience through exceptional service, establish and maintain a safe and clean environment, and assist the department manager in reaching sales and profit goals.
What You Will Do
Answer customer questions, offer product samples, inform customers of Drug GM specials, and recommend products to customers.
Why It Might Be a Fit
Ability to work cooperatively in a high-paced environment, manage conflict, and act with honesty and integrity.
Requirements
- Create an environment that enables customers to feel welcome, important and appreciated
- Gain and maintain knowledge of products sold within the department
- Offer product samples to help customers discover new items or products
- Inform customers of Drug GM specials
- Recommend Drug GM items to customers
- Review 'sell by' dates and take appropriate action
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Display a positive attitude
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures
- Practice preventive maintenance by properly inspecting equipment
- Notify management of customer or employee accidents
- Report all safety risk, or issues, and illegal activity
- Ability to work cooperatively in a high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
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