Role OverviewThe Drug-Gen MDSE/Dept Leader is responsible for creating an outstanding customer experience through exceptional service, achieving sales and profit goals, and monitoring quality assurance standards. They will direct, support, and supervise all functions, duties, and activities for the Drug GM department.
What You Will Do
Responsibilities include promoting trust and respect among associates, communicating company information, establishing performance goals, and developing scheduling to manage customer volume. The role also involves training and developing associates, adhering to local, state, and federal laws, and creating an environment that allows customers to feel welcome and appreciated.
Why It Might Be a Fit
The ideal candidate will have the ability to work cooperatively in a high-paced and sometimes stressful environment, manage conflict in a nonconfrontational manner, and act with honesty and integrity regarding customer and business information.
Requirements
- Ability to work cooperatively in a high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
]]>