Role OverviewThe Bureau of Mental Health's mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to New Yorkers that are grounded in accurate, data-driven information that fosters community participation, thus reducing theigma around mental health. The Office of Program Innovation and Quality Improvement (IQI) plays a critical role in driving program development, continuous improvement, and strategic planning across the Bureau’s mental health initiatives.
What You Will Do
Core responsibilities include collaborating with bureau offices to assist in monitoring compliance with bureau policies and program standards, validating program data, and monitoring and developing key performance indicators (KPIs) to evaluate program effectiveness. Additionally, IQI serves as a central hub for engaging with advocacy organizations and other stakeholders, and for coordinating bureau-wide planning efforts that align with emerging needs, equity goals, and evidence-based practices.
Why It Might Be a Fit
The ideal candidate will have a Master’s degree in social work, psychology, public health, counseling, health administration, or related field, and a minimum of three (3) years’ experience in behavioral health services, including mental health, substance use, or integrated care systems.
Requirements
- Master’s degree in social work, psychology, public health, counseling, health administration, or related field
- Minimum of three (3) years’ experience in behavioral health services, including mental health, substance use, or integrated care systems
- Knowledge of behavioral health systems, including mental health and substance use disorder treatment systems of care
- Understanding of evidence-based and recovery-oriented practices for co-occurring disorders
- Ability to lead cross-system collaboration and facilitate trainings
- Strong problem-solving, analytical, and stakeholder engagement skills
- Experience with system-level program development and outcome measurement
- Experience in system coordination, program development, or public sector behavioral health administration
Benefits
- premium-free health insurance plan
- additional health, fitness, and financial benefits
- public sector defined benefit pension plan
- tax-deferred savings program
- robust Worksite Wellness Program
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