Duty Manager

Relais & Châteaux
Louisville, KY
Category Hospitality
Job Description
The Duty Manager at Park Hotel Kenmare plays a pivotal role in ensuring the seamless daily operation of the hotel, delivering exceptional guest experiences that align with the property’s longstanding reputation for excellence and elegance.

Requirements

  • Minimum 2–3 years’ experience in a supervisory or management role within a luxury hotel or hospitality environment.
  • Strong leadership and team management skills with the ability to motivate and support staff across departments.
  • Excellent communication and interpersonal skills with a strong focus on guest satisfaction.
  • Ability to remain calm under pressure and handle difficult situations professionally and efficiently.
  • Strong organisational and problem-solving abilities with attention to detail.
  • Flexibility to work shifts, including evenings, weekends and public holidays.
  • Good knowledge of hotel operations, Front Office procedures and Food & Beverage service standards.
  • Familiarity with health & safety regulations and emergency procedures.
  • Proficiency in hotel management systems and Microsoft Office applications.

Benefits

  • Competitive & generous rate of pay.
  • Discounted rates on rooms at Park Hotel Kenmare and other Relais & Chateaux properties.
  • 50% off Food and Beverages/ 30% off spa treatments & 20% off spa products.
  • Free use of spa/ gym facilities.
  • Excellent Training and Personal development.
  • Complimentary healthy meals whilst on duty.
  • Complimentary on-site parking.
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