Role OverviewThe Dynamic PC Support is a part-time position that performs tasks related to the repair of client products, performs basic and moderately complex troubleshooting activities, and interacts directly with clients to address technical issues.
What You Will Do
Provide customer support, answer client questions, accept and deliver service calls, meet customer service satisfaction criteria, complete administrative tasks, and report activity in a timely manner.
Why It Might Be a Fit
Ideal candidate will have technical school certification or equivalent, 0-2 years of relevant experience, and previous customer service experience. Must maintain OEM certifications, have knowledge of software and hardware, and possess a valid driver's license and reliable transportation.
Requirements
- Technical school certification or equivalent
- 0-2 years of relevant experience
- Previous customer service experience
- OEM certifications
- Knowledge of software and hardware
- Valid driver's license
- Reliable transportation
- Valid registration
- Adequate insurance
Benefits
- Confidentiality according to EEO guidelines
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