Dynamic PC Support

Worldwide TechServices
Chicago, IL
Category Customer Service
Job Description
Worldwide TechServices is seeking a Dynamic PC Support professional to repair clients' computers and laptops. This role involves providing customer support, troubleshooting equipment issues, and completing administrative tasks. The position requires proficiency in customer communication and basic technical skills.

Requirements

  • Provide customer support for designated equipment.
  • Answer client questions in a professional manner.
  • Meet established customer service satisfaction criteria.
  • Complete administrative tasks associated with each call.
  • Follow established policies and guidelines.
  • Report all activity in an accurate and timely manner.
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