Dynamic Server Support

Worldwide TechServices
Middletown, PA
Job Description
Worldwide TechServices is seeking a Dynamic Server Support expert for resident on-site positions. The role involves repairing client equipment (desktops, laptops, ESF, and Servers), providing customer support, and adhering to established service level agreements. Success depends on excellent communication and the ability to accurately diagnose and resolve technical issues.

Requirements

  • Provide customer support for designated equipment
  • Answer client questions
  • Accept and deliver service calls
  • Maintain asset control
  • Complete administrative tasks
  • Follow established policies
  • Report all activities accurately
  • Work safely and within policies
  • Up to 50 lbs. lift capacity
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