Role OverviewPerforms tasks related to the repair of client products, troubleshoots technical issues, and interacts with clients to address technical issues.
What You Will Do
Provide customer support, answer client questions, complete administrative tasks, and report activity in a timely manner.
Why It Might Be a Fit
Requires technical school certification or equivalent and 0-2 years of relevant experience, with previous customer service experience a plus.
Requirements
- Technical school certification or equivalent
- 0-2 years of relevant experience
- Previous customer service experience
- Valid Driver's License and reliable transportation
- Valid registration and adequate insurance
- OEM Certifications as directed by Management
- Knowledge of relevant software and hardware
- Ability to communicate regarding technical issues with clients
- Ability to drive to client locations
- Ability to drive long distances and occasional overnight assignments
- Ability to lift and or move various computer equipment up to 50 lbs.
- Must own a basic repair tool kit
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