Role OverviewAs a Solution Architect for Microsoft Dynamics 365 Customer Experience, you will shape how our Packaging and Cellulose businesses engage with their customers. You will own the architecture, design standards and technical roadmap for our Dynamics 365 CX platforms.
What You Will Do
Design end-to-end Dynamics 365 CX solutions across Sales, Customer Service and related Power Platform Apps that meet each business unit's unique needs. Translate business requirements and product owner priorities into clear technical designs, solution blueprints and delivery guidance.
Why It Might Be a Fit
You will be the trusted technical voice for business leaders and delivery teams alike, balancing short-term business value with long-term platform health.
Requirements
- Demonstrated experience architecting and delivering Microsoft Dynamics 365 CX solutions (such as Sales and Customer Service) in an enterprise environment
- Hands-on expertise with the Power Platform and Dataverse, including data modeling, security, workflows and automation, and extensibility through plug-ins, APIs and custom components
- Proven experience designing integrations and managing solution lifecycles (ALM, environments, release management) across multiple Dynamics instances or business units
- Experience leading and influencing technical teams and business stakeholders, including distributed teams across multiple time zones
- Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship
Benefits
- Medical
- Dental
- Vision
- Flexible spending and health savings accounts
- Life insurance
- ADD
- Disability
- Retirement
- Paid vacation/time off
- Educational assistance
- Infertility assistance
- Paid parental leave
- Adoption assistance
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