Role OverviewJoin the Solution Operations team in Pittsburgh as E-Bundle Disputes Support, reporting to Solution Operations Managers. Liaise with legal teams, gain experience in electronic bundle management, and work closely with the team to ensure effective external service.
What You Will Do
Provide hands-on disputes technology support, manage electronic documentation, and liaise with solicitors and barristers. Troubleshoot client-reported issues and ensure proceedings run smoothly during hearings.
Why It Might Be a Fit
We're looking for an enthusiastic, proactive, and computer-literate individual who demonstrates a keen desire to progress through the team and build a career at Opus 2.
Requirements
- Bright and engaging with a willingness to learn and proactively use own initiative
- Ability to work individually and within a team
- Strong attention to detail with the ability to juggle tasks and work under pressure
- Excellent troubleshooting and problem-solving skills
- Outstanding communication skills and a confident telephone manner
- Interest in technology, processes, and systems
- Proficiency in Microsoft Office applications (particularly Excel) and Adobe Acrobat
- Experience working in a professional, client-facing support role, preferable in the legal technology industry
Benefits
- 401k contribution
- 21 days annual holidays
- Flexible working
- Length of service holiday entitlement
- Loyalty Share Scheme
- Healthcare, Dental, and Vision Insurance
- Life, short-term, and long-term disability Insurance
- Calm and Mindfulness sessions
- A day of leave to volunteer for charity work
- Accessible and modern office space
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