Role OverviewThe e-Commerce Clerk will select and gather products for customers' online orders, assemble orders, process coupons and payment, and deliver orders to customers. The role requires a positive customer service experience, adhering to local, state, and federal laws, and maintaining quality and freshness of all items chosen.
What You Will Do
Responsibilities include meeting customer expectations, adhering to laws and guidelines, receiving and processing orders, communicating with customers, and maintaining organization and cleanliness of staging areas.
Why It Might Be a Fit
The ideal candidate will have the ability to work cooperatively in a high-paced environment, manage conflict, and act with honesty and integrity. They will also be able to follow directions and seek assistance when necessary.
Requirements
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
]]>