E-Commerce Communications Manager, US

Requirements

• Manage TikTok Shop communications efforts across the US market and serve as the primary comms point of contact for operations and business teams
• Craft bold, clear narratives that advance TikTok Shop's ambitious 2026 business goals
• Drive compelling storytelling and secure high-impact media coverage
• Build and leverage deep relationships with top-tier national consumer, business, tech, trade, and retail media
• Act as a newshound—stay ahead of media trends, industry developments, and cultural moments to identify opportunities and advise leadership on risks and opportunities
• Train and coach executives and subject-matter experts, preparing them for media interviews, industry conferences, and public appearances
• Manage news cycles and issues with composure, strategic thinking, and cross-team collaboration