e-COMMERCE/DEPARTMENT LEAD

Kroger Health
Algonac, MI
Category Customer Service
Job Description
Role Overview

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department, demonstrating the company's core values.

What You Will Do

Meet customer expectations, ensure team members follow laws and company guidelines, train selectors and customer attendants, troubleshoot equipment, and maintain organization and cleanliness.

Why It Might Be a Fit

Ability to work cooperatively in a high-paced environment, manage conflict, and act with honesty and integrity.

Requirements

  • Ability to work cooperatively in a high-paced environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
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