e-Commerce/Department Lead

Kroger Health
Arvada, CO
Category Customer Service
Job Description
Role Overview

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

What You Will Do

Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness, troubleshoot e-Commerce equipment and devices, maintain organization and cleanliness of staging areas and equipment, and perform required opening and closing procedures.

Why It Might Be a Fit

Ability to work cooperatively in high paced and sometimes stressful environment, ability to manage conflict in a reasonable, nonconfrontational and cooperative manner, and ability to act with honesty and integrity regarding customer and business information.

Requirements

  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Benefits

  • Paid holidays
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
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