e-COMMERCE/DEPARTMENT LEAD

Eloqua
Ann Arbor, MI
Job Description
Role Overview

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department.

What You Will Do

Meet/exceed customer expectations, ensure team members follow laws and company guidelines, perform responsibilities of selectors and customer attendants, and troubleshoot e-Commerce equipment.

Why It Might Be a Fit

Ability to work cooperatively, manage conflict, and act with honesty and integrity.

Requirements

  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
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