e-COMMERCE/DEPARTMENT LEAD

Kroger Health
Any Location, MI
Category Customer Service
Job Description
Role Overview

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

What You Will Do

Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness, troubleshoot e-Commerce equipment and devices, maintain organization and cleanliness of staging areas and equipment, and perform required opening and closing procedures.

Why It Might Be a Fit

Ability to work cooperatively in high paced and sometimes stressful environment, ability to manage conflict in a reasonable, nonconfrontational and cooperative manner, and ability to act with honesty and integrity regarding customer and business information.

Requirements

  • 2+ years of experience in e-commerce or related field
  • ability to work in a fast-paced environment
  • ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

Benefits

  • Physical, Emotional, Financial and more benefits to support Associate Well-Being
  • Wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage
  • Flexible scheduling in full- and part-time roles with paid time off
  • Emotional and financial support with free counseling through Employee Assistance Program
  • Free, confidential financial tools and coaching with Goldman Sachs Ayco
  • Valuable associate discounts on purchases
  • Up to $21,000 in tuition reimbursement over your career
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways
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