e-COMMERCE/DEPARTMENT LEAD

Eloqua
Any Location, MI
Job Description
Role Overview

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department, demonstrating company core values and ensuring team members follow local, state, and federal laws.

What You Will Do

Perform responsibilities of selectors and customer attendants, train team members, troubleshoot e-Commerce equipment, and maintain organization and cleanliness of staging areas.

Why It Might Be a Fit

Ability to work cooperatively in a high-paced environment, manage conflict, and act with honesty and integrity regarding customer and business information.

Requirements

  • Meet/exceed customer expectations
  • Ensure team members follow local, state, and federal laws
  • Perform responsibilities of selectors and customer attendants
  • Train all functions and duties of the selector and customer attendant roles
  • Troubleshoot e-Commerce equipment and devices
  • Maintain organization and cleanliness of staging areas and equipment
  • Ability to work cooperatively in a high-paced environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information

Benefits

  • Comprehensive benefits to support Associate Well-Being
  • Wide range of healthcare coverage
  • Flexible scheduling in full- and part-time roles
  • Paid time off, including holiday and sick pay
  • Emotional and financial support with free counseling and financial tools
  • Valuable associate discounts on purchases
  • Up to $21,000 in tuition reimbursement over career
  • Vast potential for growth through industry-leading training programs and diverse career pathways
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