e-COMMERCE/DEPARTMENT LEAD

Kroger
Waupaca, WI
Category Operations
Job Description
This is a full-time role assisting the Store e-Commerce manager with day-to-day operations. The position involves managing customer expectations, ensuring adherence to policies, training team members, and assisting with scheduling and troubleshooting. The ideal candidate will demonstrate respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Meet/exceed customer expectations
  • Adhere to all laws, food safety procedures, and company guidelines
  • Train selector and customer attendant roles
  • Troubleshoot e-Commerce equipment and devices
  • Maintain organizational cleanliness
  • Report pricing discrepancies
  • Learn process improvements
  • Provide feedback on team performance and reviews
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