Edge Connectivity Specialist 1

HDR
Pittsburgh, CA
Job Description
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent relevant experience.
  • Minimum 1 year of experience in network support, infrastructure support, or related connectivity operations.
  • Foundational understanding of TCP/IP networking, switching, routing, DNS, DHCP, and VPN concepts.
  • Basic knowledge of firewalls, wireless networking, and enterprise WAN connectivity.
  • Familiarity with standard IT service management processes, including incident, request, and change management.
  • Ability to follow technical documentation, standards, and runbooks.
  • Strong troubleshooting aptitude and willingness to learn.
  • Strong written and verbal communication skills.

Benefits

  • Medical
  • Dental
  • Vision
  • Short and long-term disability
  • Life insurance
  • Employee assistance program
  • Paid time away
  • Parental leave
  • Paid holidays
  • Retirement savings plan with employer match
  • Employee referral bonus
  • Tuition reimbursement
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